Terms of Service

These Terms of Service govern your use of our website, services, and any purchases you make from us. By accessing or using our services, you agree to be bound by these terms together with our Privacy Policy. If you do not agree, you should not use our services.

We provide products including supplements and wellness products, herbs and spices, personal care products, and basic health supplies. All content, product descriptions, and information on our platform are provided to help you make informed purchasing decisions, but they may be updated or changed at any time without notice.

When you place an order, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is only considered accepted once payment has been confirmed and processed. We may cancel or modify orders if there are issues such as stock availability, pricing errors, suspected fraud, or incomplete information. Where applicable, we will notify you using the contact details provided at checkout.

You are responsible for ensuring that all information provided during checkout is accurate, complete, and up to date, including your delivery address and contact details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by you.

Prices, discounts, and promotions may change at any time without notice. The price applicable to your order will be the one displayed at the time of purchase. Unless stated otherwise, prices do not include delivery charges, taxes, or any applicable fees, which will be added at checkout where relevant.

We aim to represent products as accurately as possible, but actual appearance may vary slightly due to device screens and settings. Product descriptions, availability, and pricing may be updated or discontinued at any time without obligation to maintain availability.

We are not responsible for shipping or delivery delays caused by courier services, customs processes, or other factors outside our control. Delivery timelines provided are estimates only and are not guaranteed. Once an order is handed over to the courier, responsibility for delivery lies with the delivery service provider.

You agree to use our services only for lawful purposes and not to engage in any activity that may harm, disrupt, or misuse the platform or affect other users. We reserve the right to suspend or terminate access to our services if these terms are violated.

All personal information provided by you is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.

We may update or modify these Terms of Service from time to time. Continued use of our services after changes are made means you accept the updated terms.

For any questions regarding these Terms of Service, you can contact us at bmshealthstore@gmail.com or via +254 11363 8282.